Your firm is spending money getting enquiries. Most of them go unanswered.
Auvia responds in seconds, qualifies automatically, and books the meeting directly into your fee earner's calendar, 24 hours a day, without your team lifting a finger.
Hargrove & Co. Solicitors
Client intake · Online
Message Hargrove & Co.…
May 2026
Week of May 4
Synced · Google Calendar
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9 AM
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Client intake review
Mediation · Patel
1:1 · Lana
Initial consult
File review
Patel matter follow-up
Team standup
Court prep
- £1.34M
- average lost annually by UK law firms from slow lead response
- 42 hours
- average response time to a new enquiry
- 400%
- uplift in conversion when responding within 60 seconds
What it does
Every enquiry handled. Every meeting booked. No staff required.
- Responds in seconds, not days
- When a potential client fills in your contact form at 9pm on a Sunday, Auvia responds immediately, not Tuesday morning when it's too late.
- Filters out the tyre-kickers
- Auvia asks the right questions to establish whether an enquiry is worth your time. Fee earners only speak to people who are a genuine fit.
- Books the meeting and briefs the fee earner
- Qualified leads are booked straight into the calendar. Before the call, the fee earner gets a full briefing note: who they're speaking to, what they need, and what they've already said.
How it works
We set it up. You take the calls.
1
We learn your firm
Your practice areas, your ideal client, how your fee earners work.
2
We build and deploy
Auvia goes live on your site, connected to your calendar. No technical work from your team.
3
Qualified meetings land in your diary
Every good lead booked, every fee earner fully briefed before the call.
Your dashboard
Every enquiry, every channel, in one place.
Watch what's coming in, see what Auvia is filtering, and tune how it qualifies as your firm grows.
Auvia Insights
Lead Performance · Professional Services
Total enquiries
47
all submissions
Qualification rate
51.1%
24 of 47 qualified
Meeting conversion
75.0%
of qualified leads
Meetings booked
18
confirmed bookings
Enquiries by matter type
Family Law
14
Wills & Probate
12
Commercial Dispute
10
Debt Recovery
8
Employment Law
8
Immigration
7
Conveyancing
5
Personal Injury
4
Criminal Defence
3
Enquiries by channel
- Embedded Widget1940%
- Web Chat1940%
- Contact Form919%
Open
16
Progressed
5
Closed
21
Lost
5
Live enquiry log
10 most recent
| Date & time | Channel | Matter type | Qualification | Booking | Fee earner | Status |
|---|---|---|---|---|---|---|
| 21/04/2026 16:48 | Contact Form | Commercial Dispute | Qualified | Meeting booked | James Hargrove | Lost |
| 21/04/2026 16:28 | Web Chat | Employment Law | Qualified | Meeting booked | Sarah Mitchell | Open |
| 21/04/2026 11:55 | Web Chat | Debt Recovery | Qualified | Meeting booked | Claire O'Neill | Open |
| 21/04/2026 09:43 | Web Chat | Family Law | Awaiting | Not booked | Unassigned | Open |
| 21/04/2026 11:10 | Contact Form | Debt Recovery | Qualified | Not booked | Rachel Burns | Open |
| 21/04/2026 16:42 | Web Chat | Criminal Defence | Qualified | Meeting booked | James Hargrove | Progressed |
| 21/04/2026 18:54 | Embedded Widget | Personal Injury | Referred out | Not booked | - | Closed |
| 21/04/2026 17:38 | Embedded Widget | Commercial Dispute | Qualified | Meeting booked | Claire O'Neill | Open |
| 21/04/2026 19:53 | Web Chat | Employment Law | Qualified | Callback requested | David Park | Closed |
| 21/04/2026 16:05 | Web Chat | Wills & Probate | Qualified | Meeting booked | Sarah Mitchell | Progressed |
In their words
Auvia has significantly improved the efficiency of our client enquiry process, making the transition from initial contact to instruction much smoother. I would have no hesitation in recommending them to other firms looking to streamline client onboarding.
Jack Quigley
Principal Solicitor, Jack Quigley Solicitors
67% of clients hire the first firm that calls them back. The firm that responds in five minutes wins. The one that responds on Tuesday loses.
Every week you wait is another week of missed enquiries.
The average UK law firm loses £1.34M a year from slow lead handling. The average accountancy firm loses £1.1M. Auvia fixes this, and it's live within days.